Safely sharing your data with your healthcare provider for remote therapy support

Share your diabetes therapy data with your healthcare provider without the need of an on-site appointment, staying safely at home. On this page we show you how easy it is to set up your account on the Ypsomed Cloud and to get ready for sharing therapy data with your healthcare provider.

Patients: Ypsomed Cloud registration and account setup

Step 1 of 13

Open your web browser. Go to https://ypsomed-software.net/. Click "Register" to start creating your Ypsomed Cloud account.

Step 2 of 13

Fill in all your details. Be sure to choose "Patient" as your role. Then click "Register".

Step 3 of 13

Accept the General Terms&Conditions by ticking the respective box.

 

Step 4 of 13

Accept the Data Protection Regulations by ticking the respective box.

 

Step 5 of 13

You will receive an email with a confirmation link. There, click the link within a maximum of 72h to be able to proceed with your account registration.

Step 6 of 13

After you have clicked the confirmation link in your email, you will be confirmed as a user. Click "Login" to proceed with the setup of your Ypsomed Cloud account. You are diverted to the Ypsomed Cloud login page.

Step 7 of 13

Fill in your login credentials. Then click "Login".

Step 8 of 13

Start the setup wizard for your account. Be sure to tick "Self-management" if you are a patient. Then click "Next".

Step 9 of 13

Fill in your language and time zone information. The country information is pre-filled.
Then click "Next".

Step 10 of 13

Select your date and time settings. Then click "Next".

Step 11 of 13

Select the measurement units you would like to use throughout the Ypsomed Software. Then click "Finish". You will be diverted to your patient details.

Step 12 of 13

Fill in the remaining mandatory details, such as gender date of birth. Note: do not change the pre-filled email address. This is the email address you are using within the Ypsomed Cloud.

Then click "Save".

Step 13 of 13

You have successfully registered your Ypsomed Cloud account. You are now able to use the Ypsomed Software online and may start with importing therapy data from your devices.

 

Note: All names and values shown are for demonstration purpose only.

Healthcare providers only: Ypsomed Cloud data sharing invitation to patients

Step 1 of 6

Go to your "Dashboard". From the dropdown list with your patients, select the patient that you would like to invite for data sharing. Right below the patient's name, you will find the invitation menu. Click the "Invite patient" button on the right side.

Important: in order to be able to invite a patient for data sharing, the patient's email address must be saved in their personal data section. This email address must correspond with the patients' Ypsomed Cloud email address (user name).

Step 2 of 6

In the pop-up, confirm your intention of inviting the patient for data sharing by clicking "OK".

 

Step 3 of 6

An email with a confirmation link will be automatically sent to your patient, see next step. Finish the process by clicking "Close" in the pop-up.

 

Step 4 of 6

After finishing the invitation process, you are taken back to the patient's dashboard. Now you need to await the patient's electronic feedback, either allowing or denying the data sharing.

 

Step 5 of 6

This is an example of the invitation email that is sent to the patient. The patient will have to click the link and log in to his/her personal Ypsomed Cloud account. There, in the section "Data sharing", the patient will be able to allow or deny your data sharing request.

Step 6 of 6

Once the patient has accepted your data sharing invitation, your Ypsomed Cloud clinic account and the patient's personal account are linked. Therapy data is now shared. The earlier visible invitation menu and invitation button below the patient's name have disappeared.

You are now ready to provide remote counselling based on the shared therapy data from your patient.

Note: All names and values shown are for demonstration purpose only.

Patients: Ypsomed Cloud data sharing permission to healthcare providers

Step 1 of 4

This is an example of the invitation email that is sent to the patient from the healthcare provider's Ypsomed Cloud account.

Click the link and/or directly log in to your personal Ypsomed Cloud account.

 

Step 2 of 4

After you have logged in, you may see your dashboard (see image) or you may land directly on the data sharing section (see next step).

Coming from the dashboard, click "Data sharing" in the menu.

 

Step 3 of 4

You are now looking at "My data for others". The pending invitation from your healthcare provider is displayed. You have the option of giving read/write access or of rejecting the data sharing request.

Click "Read/write access" in order to start sharing your therapy data with your healthcare provider.

 

Step 4 of 4

After you have given permission to share your therapy data, "My data for others" displays the sharing status with your healthcare provider.

Note: as a patient, you are able to stop the data sharing at any point in time by clicking "Deny access".

 

Note: All names and values shown are for demonstration purpose only.

Patients: Ypsomed App PDF report sharing

Step 1 of 5 – Apple iOS and Android:

To access the PDF report menu, tap the menu icon in the upper left corner.

 

Step 2 of 5 – Apple iOS and Android:

In the menu, tap "PDF report" to open it.

 

Step 3 of 5

Apple iOS:
Tap the calendar icon on the right side. In the wheel on the bottom of the screen, select the time range for which you want to create a PDF report with your therapy data and pump settings. Tap "OK" to lock your selection.

Android:
Tap the calendar icon on the right side. In the opening menu, select the time range for which you want to create a PDF report with your therapy data and pump settings. Tap it to lock your selection.

 

Step 4 of 5 – Apple iOS and Android:

The selected time range is indicated by a start date and an end date. Tap "Export" in order to create your PDF report.

 

Step 5 of 5 – Apple iOS and Android:

Your PDF report has been created. You will find blood glucose and insulin data, your pump and bolus calculator settings as well as a weekly overview of your therapy data.

Use your smartphone's context menu (see orange marking) to share your report with your healthcare provider via common channels, such as email and WhatsApp.

 

Note: All names and values shown are for demonstration purpose only.

Patients: Ypsomed App connecting to your Ypsomed Cloud from an existing app profile

Step 1 of 6 – Apple iOS and Android:

This instruction will show you how you can log in to your Ypsomed Cloud account from your existing profile in the Ypsomed App. This will allow synchronisation of your therapy data between Ypsomed App and Ypsomed Cloud.

Prerequisite: you must dispose of an existing Ypsomed Cloud account. Please have your login credentials ready.

Open the Ypsomed App menu by tapping the respective icon in the upper left corner.

 

Step 2 of 6 – Apple iOS and Android:

In the menu, tap "Settings".

 

Step 3 of 6 – Apple iOS and Android:

Tap "Personal data".

 

Step 4 of 6 – Apple iOS and Android:

In the "Personal data" section, tap "Sign in".

 

Step 5 of 6 – Apple iOS and Android:

Enter your Ypsomed Cloud credentials (email address and password).

You may select "Keep me logged in" if you want the app to save your password.

Tap "Login" in the upper right corner.

 

Step 6 of 6 – Apple iOS and Android:

After successfully logging in, you are taken back to the "Last values" screen of the app. On the bottom of it, the Ypsomed Cloud synchronisation status is displayed (green checkmark with date and time of your last synchronisation).

Note: All names and values shown are for demonstration purpose only.